To cancel a rental, go to your ‘Rental History’ and select ‘View Details’ for the rental you would like to cancel. You can then cancel your rental by selecting ‘Manage My Rental’.

Cancellations for Rentals Booked More Than 48 Hours in Advance:

• Fully refundable if cancelled more than 10 days in advance of the rental start date.
• A 30% Cancellation Charge applies if cancelled within 10 calendar days of the rental start date.
• Non-refundable if cancelled within 48 hours of the rental start date.

Cancellations for Rentals Booked Within 48 Hours of the Start Date:

• Fully refundable if cancelled within 2 hours of the Booking Date and Time.
• Non-refundable if cancelled more than 2 hours after the Booking Date and Time.